Global Benefits Program Specialist

Benefits Design

The Benefits Program Specialist plays a crucial role in facilitating the setup of various benefit plans, such as health insurance, retirement plans, and wellness programs, to ensure they are accurately represented in the system. The specialist works with the relevant teams to understand the specific requirements and nuances of each plan, ensuring that all options are correctly configured by the vendor and accessible to employees

System Testing and review

The Benefits Program Specialist is also responsible for coordinating the system testing to ensure the reliability and accuracy of benefits platforms. This involves creating benefit test scripts and overall plan, validating these with the regional teams and coordinating with the vendor to ensure that the benefit designs are updated
After the launch of the benefits platform, the Benefits Program Specialist enters a hypercare phase to ensure that the benefit design specified to the vendor matches employee experience (i.e. the output). The incumbent will collaborate with relevant teams in the case of any defects impacting the design of the benefits and ensure that they are fixed by the vendor

Leaves Management

The Benefits program specialist is responsible for obtaining information across the globe for decision making. This may include extracting relevant information from existing policies and practices as well as coordinating with various teams for proper understanding of the current state of all plans
The role also involves understanding the legal requirements in each country and collaborating with our HRS teams to ensure that our leave plans are compliant with local laws
Review leave plans and make proposals to the regional and Global benefit team

Vendor Management

Work with regional teams and external vendors to implement system updates, enhancements, and integrations
Conduct research and analysis to identify ways to continuously improve global benefits offerings, by defining a pipeline of new programs and identify improvements to current programs to advance Equinix’s strategy
Coordinate with the various teams on the implement the annual calendar – including the upload of the benefit renewal rates in Equinix Benefits, ensuring that changes to benefits are correctly captured in the relevant systems

Other responsibilities:

Partner with EECNs and DIB teams to ensure that new programs are meeting the needs of diverse employee groups and to elicit feedback on policy and process improvement
Utilize data and insights from global benefits platform, workday and SNOW to support a data driven approach to global benefits strategy
Coordinate content management process with services and communications teams
Participate in the rollout of communications for new program launches and setting up roadshows in country
Contribute to the development and execution of the total rewards strategy through data-driven analysis, program design, and implementation
Other global benefits projects as assigned