HR Specialist II

Supports one or more human resource functional areas in the HR Service Center (HRSC).
Provides first level response support to managers, team members, employees and other customers.
Receives inquiries and responds to requests following appropriate policies and practices; provides basic interpretation of policies.
Participates on and provides coordinative support to project teams and collaborates with other team members to achieve deliverables.
Prepare correspondence and reports.
Inputs or maintains data relevant to processing employee data changes.
Maintains documentation or records within appropriate systems.
Determines best method(s) to resolve issues ensuring customer satisfaction and adherence to company policies and practices as well as legal regulations.
Works cross-functionally with in the HRSC (as required) to coordinate customer resolution.
Other duties as assigned.