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Lead Specialist - Human Resources

Human Resources

Gurgaon

India

10+ years

Boston Consulting Group (BCG)

▪Manage Employee Relations Cases: Conduct thorough investigations on complex employee relations matters such as misconduct, grievances, and policy violations. Provide strategic recommendations and disciplinary action to HR and leadership teams weighing the extent of the violation, fairness of action, and keeping in view local employment laws.


▪Statutory Compliance Management: Ensure compliance with employment laws and regulations across India (Maharashtra, Karnataka, Haryana, Tamil Nadu). Monitor regulatory changes, compliance audits, and update company policies and processes accordingly.


▪Conduct Workplace Conduct Training: Design and deliver training programs on topics such as workplace conduct, ethics, harassment prevention, and disciplinary procedures to promote a positive and compliant work environment.


▪Policy Implementation and Guidance: Collaborate with HR, legal, and compliance teams to develop and implement employee relations policies, ensuring alignment with both local laws and global best practices.


▪Continuous Improvement: Foster a culture of improvement by identifying pain points in current ER processes and recommending changes to enhance efficiency and compliance.


▪Data and Reporting: Maintain accurate records of ER cases in ServiceNow. Prepare reports and metrics to monitor trends and outcomes, ensuring transparency and adherence to company protocols.

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