Offboarding

Issue necessary documentation to separated employees in German and assist with employee and manager queries in German.
Liaise with internal stakeholders to ensure a timely and seamless exit process.
Continuously review and improve processes in line with ESA principles (Eliminate, Automate, and Simplify).
Communicate professionally, positively, and transparently with internal and external stakeholders.
Handle confidential information with appropriate sensitivity and discretion.
Identify, investigate, analyze, and resolve process-related issues to enhance employee experience.
Monitor and process tickets in the ticketing system, resolving and closing escalated cases.
Participate in internal and external audits, ensuring all required documentation is prepared in advance.
Collaborate on final pay inputs with the payroll team and ensure timely full and final settlements as per regional legal deadlines.
Contribute to internal reporting, dashboard metrics, and root cause analysis (RCA).
Stay updated on employment laws and best practices related to offboarding.
Participate in other HR projects and initiatives as assigned.